The assessment delay depends on the transmission mode of your claim:
- By an online form: 5 business days;
- By fax: 10 to 15 business days;
- By email: 10 to 15 business days;
- By mail: 10 to 15 business days.
It is important to consider that additional time can be added, for example, the mailing time for sending a reply or check. With direct deposit, you must also consider three more business days for the payment to appear in your account. It is also important to note that these delays depend on the volume of claims received.