Make a claim - Group insurance

Type of claim


Option 1: Contact the customer service or complete the Notice of Death

If you wish to be accompanied in the process, you can contact the customer service from Monday to Friday between 8 am and 5 pm at 1 877 987-3076. Have your policy number to speed up the processing of your application.

You can also complete the Notice of Death.

Option 2: Provide the following documents

  • Complete the Claimant's statement
  • Attach the proof of death (death certificate from the funeral home or death certificate of civil status)

If the insured amount is more than $50,000:

If you have been insured for less than a year:

I need help with a claim

Send us your documents

Please note that only original versions are required for authorizations for disclosure of information.

  • By email at;
  • By fax at 1-877-660-2519;
  • By mail at:
    Humania Assurance Inc.
    1555 Girouard Street West, P.O. Box 10000
    St-Hyacinthe Quebec
    J2S 7C8

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