Make a claim - Group insurance

Type of claim


Death

Option 1: Contact the customer service or complete the Notice of Death

If you wish to be accompanied in the process, you can contact the customer service from Monday to Friday between 8 am and 5 pm at 1 877 987-3076. Have your policy number to speed up the processing of your application.

You can also complete the Notice of Death.

Option 2: Provide the following documents

  • Complete the Claimant's statement
  • Attach the proof of death (death certificate from the funeral home or death certificate of civil status)

If the insured amount is more than $50,000:

If you have been insured for less than a year:

I need help with a claim

Send us your documents

Please note that only original versions are required for authorizations for disclosure of information.