Group InsuranceSupport CenterFAQHelp with a general claim

Help for a general claim in group insurance

How can I make a claim?

You can select the type of claim on the page Make a claim and follow the required steps.

  • By email at claims@humania.ca. You will receive an email with acknowledgment of receipt within 24 hours;
  • By mail:
    Humania Assurance Inc.
    1555 Girouard Street West
    St-Hyacinthe, Quebec
    J2S 2Z6
  • By fax at 1-877-660-2519

How can I know the status of an existing claim?

You can contact the Claims Department at 1-877-987-3076

Monday to Friday from 8 am to 5 pm or make a follow-up on an individual insurance claim by email at claims@humania.ca. If you choose this option, please clearly write your policy number, your name and your address.

1-877-987-3076

 

Your questions have not been answered? Contact our Customer Service!