Insurance coverage for life, short term and long term disability benefits is often based on the member’s salary/earnings.
Updating earnings/salary changes of each plan member is of utmost importance as it will insure that your members receive the maximum benefit to which they are entitled in the event of disability or death.
Do your part to protect human capital!
Failure to communicate a change in salary may penalize the insured or the beneficiary at a time he is at his most
vulnerable state.
Receiving a lower benefit amount than expected has a direct impact on the insured or the beneficiary and can also adversely affect the individual responsible for administering the group plan.
How to communicate changes
You can communicate any changes related to the salary/earnings of persons insured online by accessing our administrative platform.
You can also send us a list, which we will process for you. You must include the following information:
- Group number
- Certificate number
- First and last name
- Annual salary
- Effective date of salary
Please note: The list must be signed by the authorized policy administrator.
You can email this signed list to adm.coll@humania.ca or fax it to 450-773-1809.
Contact our team
If you have any questions, you can contact customer service from Monday to Friday between 8 a.m. and 5 p.m. at 514-485-7236 or 1-800-818-7236.